After-sales service program

    Haixing Jiayuan Plastic Products Co., Ltd. combined with long-term experience in animal traceability identification, animal intelligent management system research and development, production, sales and service, will provide you with rapid and high-quality after-sales service.

Frist, Product quality assurance

1. Our company will supply products according to the technical requirements provided by users. The products provided are produced with high-quality and big brand raw materials. Over the years, we have focused on the product design, development, testing, production and sales of high-end TPU tags. At the time of delivery, important information such as product inspection certificate will be delivered with the goods.

2. Our company promises that any products provided by our company, if there is a product quality problem since the date of delivery and use under normal conditions. If it is confirmed that it is our responsibility, our company will free and change new products for user unconditional.

Second, Communication and coordination mechanism

    Our company will improve the timeliness and accuracy of information transmission, through enhanced communication. At the same time, we will go in depth market, listen to the voice of users, understand the wishes of customers.

Third, Product transportation

1. Our company work closely with transportation companies to ensure that transportation plans and production plans can be synchronized. We can be ensured timely delivery.

2. Customer relationship management: We establish a good cooperative relationship with customers and maintain closely communication. We can accurately understand customer needs and requirements and develop reasonable delivery plans based on their priorities.

3. External collaboration: Our company works closely with partners, suppliers and logistics services companies. It will  ensure they have a clear understanding of the importance of lead times and achieve timely delivery.

Fourth, Delivery guarantee

    Our measures to ensure delivery include supply chain management, production process improvement and communication and cooperation. By implementing these measures, we can effectively improve the reliability of delivery time and the ability to deliver on time, enhance customer satisfaction and improve competitiveness. We can ensure that every step is delivered on time to meet customer expectations and demands.

Fifth, Establish customer files

    Our company established a complete customer file, we solved customer problems in the process of use through technical services. We can understand product usage, provide technical advice and guidance through regular visits by phone.